Guest Policies


We can accommodate early arrivals and late check outs based on availability and subject to charge. The hotel also reserves the right to charge for the entire duration of stay, in the event of an early departure.

Child Policy

Children under 12 years of age can be accommodated in the same room at no extra cost. If an extra bed is required, additional charges are applicable.

Third person charges do not include breakfast even if breakfast is included in the room rate for 1 - 2 guests.

Children under the age of 18 years will not be permitted to stay alone in the hotel.

Pet Policy

Pets are not allowed inside the hotel.

Reservation Guarantee

Once the room is booked you will be receiving a confirmation number, please produce same at the time of check in.

Any damages caused to the hotel and its property during the stay will be borne by the guest. The hotel and management cannot be held liable for any injury, damage arising from any cause whatsoever on the Premises during Holi celebration.

Cancellation Policy

We do not levy any cancellation charges prior to 24 hours from check in time.

Food and Beverage Policy

For your safety, security and well-being, we do not permit any outside Food & Beverage and other external services

Alcohol Policy

If you are interested in hosting a post-hospitality event, please coordinate with our catering manager to have the event held in a private function room. Alcohol must be purchased through the hotel and the sale of alcohol is prohibited to minors and people without proper identification.

Visitors Policy

Visitors are welcomed to visit their guests, while a valid ID proof is provided to hotel authorities.

Safety and Security

The entire hotel, including the publicly accessible areas, is well-guarded and monitored around the clock through CCTV cameras installed at various locations in and around the hotel, with metal detectors and X-ray machines. The hotel is also police-patrolled 24 hours a day. All the rooms are also equipped with an emergency evacuation plan, smoke detectors, water sprinklers, gas detectors and a public address system.